Frequently Asked Questions
Everything you need to know about your best night's sleep.
How long does shipping take for a Coolbeds mattress?
Most orders are processed within 24-48 hours. Depending on your location, delivery typically takes between 5 to 7 business days via our premium white-glove courier service.
Do you offer a sleep trial period?
Yes! We offer a 100-night risk-free trial. If you are not completely satisfied with your mattress after sleeping on it for at least 30 nights, you can return it for a full refund.
What kind of warranty comes with my bed?
Every Coolbeds mattress is backed by a 10-year limited warranty that covers manufacturing defects and structural integrity to ensure long-term comfort.
Are your materials eco-friendly and safe?
Absolutely. All our foams are CertiPUR-US® certified, meaning they are made without ozone depleters, heavy metals, or formaldehyde, and have low VOC emissions for indoor air quality.
Can I use my existing bed frame?
Our mattresses are designed to work on any firm, flat surface. This includes box springs, slatted frames (with slats no more than 3 inches apart), platform beds, or even the floor.
Do you offer financing options?
Yes, we partner with specialized providers to offer flexible monthly payment plans at checkout, allowing you to buy now and pay over time.